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Safety & our people

A message from Graham Birch, Chairman of the CSR Committee

Our people and their safety remain our highest priority and this is reflected in everything that we do. The Board and management are committed to ensuring that employee safety is an integral part of measuring the successful implementation of corporate strategy. We continue to invest in operating controls and processes to ensure that the highest standards of safety are met, and we have initiatives in place to raise the profile of safe working practices and  we provide comprehensive and ongoing safety training at all of our operations.  

It is with deep regret that there were three fatalities during the year and I would like to reiterate the Board’s condolences to the families of those involved. The members of the CSR Committee, indeed the full Board are committed to doing all we can to minimise all accidents across our operations. The Safety Culture Transformation Plan, which commenced in 2017, was designed and implemented with this aim in mind. This wide-ranging programme covers a number of aspects of safety management, further details of which are provided below. We are encouraged that the Plan is having its desired impact with a 46% reduction in high potential events and a 35% reduction in the accident frequency index, when compared to 2017.

In light of the findings into the causes of the two serious accidents during the year, a programme comprising short-term actions and longer-term actions, to be implemented over three years, was put in place.

Immediate Action Plan

  • Messaging from senior management on the non-negotiable zero tolerance to accidents
  • Safety top management leadership meetings
  • World-renowned consultancy, DuPont, were engaged to conduct a safety culture assessment with the participation of 750 employees. 
  • Increased safety supervision implemented
  • Clinical psychologists recruited at all sites
  • Re-allocation of work between employees on the basis that ‘expert workers are safer workers’


The following chart shows progress made in 2018 against the longer-term action plan: