In 2011, we launched the Medico de Cabecera programme, with the aim of taking health services to rural communities; initially to those located close to our Pallancata and Ares mines. Through the scheme, we provide direct healthcare services, as appropriate and general health advice and in addition, we coordinate heath awareness campaigns.
We work in partnership with regional authorities to link these services with the national health network to ensure complete coverage under the national health system, SIS.
In 2014 the Company built upon its success with the programme by extending its reach to other rural communities and increasing the range of services that the medical mobile units are able to offer.
In 2015 we continued to working closely with the local offices of the Peruvian Ministry of Health to provide free access to medical care, workshops for health prevention and health education for those communities close to our operations, which comprise approximately 5,000 people.
The programme's success continued throughout 2016 and 2017 during which time it continued to receive high levels of demand from all of our operations. Almost 20,000 medical consultations were carried out over the period and over 200 preventative campaigns run.
The people-focused initiatives during 2017 included the following:
Developing our people
In light of the limited budgetary resources, training and development programmes were targeted on key technical areas. In Peru, managers from across the mining units participated in various leadership-based courses.
Managing our talent
The People Review process was undertaken which maps talent within the organisation and identifies key positions and succession plans.
Creating a better place to work & Enhancing the Working Environment
The Group continues to make use of an Organisational Climate Survey which has been widely acknowledged as a key tool to measure levels of satisfaction amongst employees and to identify opportunities for further development. At the end of the year, the Company initiated the 2017 Climate Survey. Its results will be used to improve conditions in our mining units and administrative offices. Results will be reported on in the 2018 Annual Report.
The Group continually reviews its offering of non-financial benefits which currently comprise flexible working hours for Head Office staff over the summer period and the holding of regular social events.
